Farewell GetKudos

Update: We’ve pushed back the shut down date to July 14, 2015. In the meantime, you can login to the dashboard and export all your data by clicking on the red “EXPORT GETKUDOS DATA” button.

“Goodbye” is always the hardest word.

GetKudos will be permanently shutting down on May 13, 2015. In the next few weeks we’ll be giving you more details on how to migrate your account. This is a particularly difficult announcement for us to make and we’d like explain what led us to this decision.

We know many of you use live chat to provide amazing customer service. To build on this experience we wanted to create a product to obtain and share genuine testimonials from customers you’ve delighted.

However, we gradually realized that delivering on our original promise required a lot more love and resources than we could commit. In short, we believe that your business potential should not be capped by our resource limits. We want to do the right thing.

Therefore, we will be discontinuing GetKudos in phases over the next 3 months. As of today, we will stop accepting new beta signups but existing users can continue using the service. Shortly thereafter, we will provide existing users with a data export feature. Finally, three months from now, on May 13, 2015, all GetKudos pages will be taken offline and existing users will not be able to access their data in any form.

We hate leaving you without an alternative, so in the meantime we are asking potential partners to assist with the data migration. We’ll update you once we have a suitable solution..

We sincerely appreciate your support and regret the inconvenience this will cause. Although our GetKudos customer support resources are very limited, we will try to answer any questions you email to [email protected]

 

With thanks

Bjorn Lee
Product Manager

Farewell GetKudos

“Goodbye” is always the hardest word.

GetKudos will be permanently shutting down on May 23, 2015. In the next few weeks we’ll be giving you more details on how to migrate your account. This is a particularly difficult announcement for us to make and we’d like explain what led us to this decision.

We know many of you use live chat to provide amazing customer service. To build on this experience we wanted to create a product to obtain and share genuine testimonials from customers you’ve delighted.

However, we gradually realized that delivering on our original promise required a lot more love and resources than we could commit. In short, we believe that your business potential should not be capped by our resource limits. We want to do the right thing.

Therefore, we will be discontinuing GetKudos in phases over the next 3 months. As of today, we will stop accepting new beta signups but existing users can continue using the service. Shortly thereafter, we will provide existing users with a data export feature. Finally, three months from now, on May 23, 2015, all GetKudos pages will be taken offline and existing users will not be able to access their data in any form.

We hate leaving you without an alternative, so in the meantime we are asking potential partners to assist with the data migration. We’ll update you once we have a suitable solution.

We sincerely appreciate your support and regret the inconvenience this will cause. Although our GetKudos customer support resources are very limited, we will try to answer any questions you email to [email protected].

With thanks
GetKudos Team

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Navigate to the Inline Widget tab (GK Dashboard > Display > Inline Widget) and you can customize the following options: Read More

Social Proof: The New Currency of Credibility

facebook social proof

Image Credit: Wiki Tech

It is hard to go anywhere on the vast Internet and NOT see Facebook, Twitter, Google+, Pinterest or some new-fangled social icon adorning the walls of websites.

Whether you like Mark Zuckerberg’s mug or not, the social web is here to stay, and businesses that can integrate social proof into their marketing efforts seamlessly will join this new “socially rich” class. We mean richness in fans and followers, not number of zeroes in your bank account. Social proof is the new currency of credibility, whether you like it or not. Read More